1. A Dedicated IT Support Team That Understands Nonprofits

You will never feel like just a ticket number. Our clients receive a dedicated team that understands your software, systems, and mission. You will have a System Technician, System Administrator, Senior System Administrator, and a Technical Account Manager who checks in regularly—not just when something breaks.

2. Reliable Data Backups and Recovery You Can Trust

Donor data, grant reports, and case records are critical. We back them up regularly and restore them quickly so you are never left waiting or panicking.

3. Customized IT Services Aligned with Your Mission

We do not believe in one-size-fits-all. We begin with a complete assessment of your nonprofit’s current technology. Then we build a custom roadmap that fits your goals and budget with clear steps and no technical jargon.

4. All-in-One IT Management for Nonprofits

No more juggling multiple vendors. We handle IT, internet, phones, VoIP, and cloud services all in-house. You receive one invoice and one team that takes full responsibility.

5. Expertise in Nonprofit Software and Platforms

From Salesforce and DonorPerfect to Keap and Penelope, we understand the nonprofit tools you rely on. We troubleshoot issues quickly and keep your systems running smoothly, even if you are not a tech expert.

6. 24/7 Human-Powered IT Help Desk Support

No bots or voicemail loops. Our U.S.-based help desk answers your call day or night, including weekends and holidays. You always speak to a real person who is ready to help.

7. Third-Party Vendor Management So You Do Not Have To

We deal directly with your internet provider, software vendors, and hardware issues. You focus on your mission, and we handle the rest.