The importance of working with the right vendors

Why Stimulus Technologies Chose NinjaOne, SentinelOne and Avanan

At Stimulus Technologies, our commitment to delivering top-tier IT and cybersecurity services requires partnerships with the best vendors in the industry. We take vendor selection seriously, reviewing our partners annually to ensure they remain leaders in their fields. Our goal is simple: to provide our clients with the most reliable, secure, and innovative solutions.

Stimulus Technologies' Vendor Selection Process

Our vendor selection process is grounded in performance and innovation. Each year, we evaluate our current vendors based on their standing in the marketplace, their ability to keep up with technological advancements, and any challenges we’ve faced with their services. This proactive approach ensures that we are always partnered with vendors that deliver above and beyond, supporting our clients' needs in an ever-evolving industry.

When we see gaps in vendor performance—whether due to stagnant technology or outdated solutions—we begin looking at other options. This happened recently when we decided to switch from two of our previous vendors, who had not kept up with the latest technologies available, to new, cutting-edge solutions: NinjaOne, SentinelOne, and Avanan.

Why Vendor Selection is Crucial for IT Companies – and to you

For IT companies like ours, vendor selection is critical. As a managed service provider, we must deliver seamless service and security to our clients. To do so, we rely on vendors that consistently lead their fields, staying ahead of competitors with innovation and updates. In an era where AI and automation are rapidly transforming the technology landscape, particularly in cybersecurity and endpoint management, choosing the right partners directly impacts the quality of service we provide.

With the increasing threats to data security, especially with the rise of AI-driven cyberattacks, it's vital to work with vendors who integrate the latest technologies. This helps us keep our clients' operations secure and efficient.

Why We Switched Vendors

Our previous vendors were once leaders in their fields, offering platforms that perfectly suited our needs. However, in recent years, these vendors failed to evolve, neglecting essential updates and innovations. As our clients' needs grew more complex, it became clear that we needed to find new solutions that aligned with our goals of providing best-in-class service. We also needed to standardize on one central platform that co-existed with the rest of our tools and partners. Seamless integration among our entire technology stack brings efficiency and improved service delivery to our service offering.

Why We Chose NinjaOne

When we reviewed our options, NinjaOne emerged as the clear leader for several reasons. According to G2’s Fall 2024 report, NinjaOne ranked No. 1 in 11 IT categories, including endpoint management, remote monitoring and management (RMM), and patch management. What stood out to us was NinjaOne's ability to enhance technician efficiency through its user-friendly interface, fast implementation, and fully-functional remote device monitoring capabilities.

Since implementing NinjaOne, we’ve seen significant improvements in our team's productivity. Its platform enables us to proactively monitor and manage our clients’ systems, reducing downtime and improving service response times. The ease of management is allowing us to focus on improving alerting and automation, so we can deliver better service to our clients.

Why We Chose SentinelOne

Similarly, SentinelOne has proven to be an exceptional choice in the cybersecurity space. Recognized as a leader in the 2024 Gartner Magic Quadrant for Endpoint Protection Platforms, SentinelOne’s AI-driven threat detection and automation capabilities set it apart from competitors.

SentinelOne’s autonomous endpoint protection ensures that our clients' systems are protected in real-time, even against the most sophisticated cyber threats. By leveraging AI and machine learning, SentinelOne offers proactive threat hunting and remediation, significantly reducing our clients' exposure to cyberattacks.

Why We Chose Avanan

We recently made the decision to switch to Avanan, an advanced email security platform that uses AI and machine learning to protect against phishing, malware, and other email-based threats. Avanan’s cloud-native approach integrates directly with platforms like Microsoft 365 and Google Workspace, providing superior protection at the inbox level. By leveraging AI-driven threat detection, Avanan offers advanced protection against both known and emerging threats, helping us enhance our security posture and deliver even more robust email security to our clients. It also integrates more efficiently with our other management tools, allowing Stimulus technicians to rapidly deploy the service in client systems and resolve service requests. Clients enjoy a native interface inside Outlook to flag messages as spam and find false-positive junk mail. The system is simpler and more powerful than the previous email protection system that we were using.

How NinjaOne, SentinelOne, and Avanan Align with Stimulus Technologies' Core Values

At Stimulus Technologies, our core values drive everything we do, and NinjaOne, SentinelOne, and Avanan align perfectly with our mission.

  • Driven to Grow: These vendors stay ahead of the curve, consistently evolving their offerings to include the latest advancements in IT and cybersecurity, allowing us to bring the best technologies to our clients.
  • See a Need, Fill a Need: Our proactive approach ensures we prevent problems before they impact our clients. NinjaOne’s monitoring tools along with SentinelOne’s and Avanan’s autonomous threat protection allow us to identify and resolve issues swiftly.
  • Elevate Others: We believe that empowering our clients with the best technology elevates their performance. With NinjaOne, SentinelOne and Avanan, we help our clients gain a competitive edge by optimizing their systems and securing their data.
  • Extreme Ownership: Accountability is key to our success. With the precision and reliability of these vendors, we ensure that every IT and cybersecurity solution we provide is managed with care and responsibility.
  • Celebrate Success: Every project we complete and every system that runs smoothly is a victory we celebrate with our clients. These partnerships contribute to our success stories, ensuring our clients receive superior service.

Benefits for Our Clients

By choosing vendors like NinjaOne, SentinelOne and Avanan, we are able to offer our clients enhanced services that deliver better performance, security, and value. With NinjaOne’s advanced monitoring and automation capabilities, we’ve reduced system downtime, improved response times, and streamlined operations for our clients. Meanwhile, SentinelOne’s AI-powered threat detection ensures that our clients’ data and systems are secure from both known and emerging threats. Avanan’s advanced AI-powered detection system and seamless integration in Outlook, clients have more power and control over their email protection.

In short, these vendor partnerships allow us to deliver cutting-edge solutions that help our clients thrive in a competitive business environment.

Future Plans with NinjaOne, SentinelOne, and Avanan

As we look ahead, our partnership with NinjaOne, SentinelOne, and Avanan will continue to evolve. We are planning to roll out additional monitoring and automation features through NinjaOne, further enhancing our ability to proactively manage IT systems. With SentinelOne, we aim to stay at the forefront of cybersecurity by implementing even more advanced AI-driven solutions, ensuring our clients are always protected from the latest threats. SentinelOne integrates with our advanced Managed Detect and Respond (MDR) platform and our 24/7/365 Security Operations Center (SOC), delivering the most advanced security available for our clients.

At Stimulus Technologies, we believe that working with the best vendors is essential to providing top-tier services to our clients. Our decision to partner with NinjaOne, SentinelOne, and Avanan reflects our commitment to staying ahead of industry trends and ensuring that our clients receive the most innovative, secure, and reliable IT solutions. By aligning with these industry leaders, we are not just elevating our services but empowering our clients to succeed in today’s fast-paced, technology-driven world. Stimulus Technologies will never rest on our laurels and will continue to bring the most advanced technologies to our clients of all sizes. The value of these services is simple: the right technology solutions for all businesses.

Would you like to discuss your business technology needs? Contact us today!